Terms & Conditions

Amelia & Chelsea Boutique

These Terms & Conditions apply to all purchases made through the website of Amelia & Chelsea Boutique

By placing an order on our website, you agree to these Terms & Conditions.

1. Business Information

Business Name: Amelia Chelsea Boutique
Customer Support Email: info@Ameliachelsea-boutique.com
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)

2. Applicability

These Terms & Conditions apply to all offers, orders, and agreements made through our website.
By completing a purchase, you confirm that you have read and accepted these terms.

Amelia & Chelsea Boutique reserves the right to update or modify these Terms at any time.

3. Product Information

We make every effort to ensure that all product descriptions, images, and pricing information are accurate and up to date.

However:

  • Minor variations in color, sizing, or appearance may occur due to screen settings or production differences.

  • Typographical errors or pricing inaccuracies may occur.

Toronto Maison Élise reserves the right to correct errors and cancel orders affected by incorrect pricing or product information.

4. Orders & Payments

  • Orders are processed only after full payment has been received.

  • Available payment methods may vary by country.

  • Customers are responsible for ensuring that their payment information is correct.

If fraud or unauthorized activity is suspected, we reserve the right to cancel the order.

5. Processing & Delivery

  • Processing Time: 1–3 business days

  • Estimated Shipping Time: 3–7 business days (depending on location)

Orders are shipped directly from our international fulfillment partners.

Delivery times are estimates and may be affected by:

  • Customs procedures

  • Peak seasons

  • Carrier delays

  • External circumstances beyond our control

Amelia & Chelsea Boutique is not responsible for delays caused by third-party shipping carriers.

6. Returns & Cancellations

All return conditions are outlined in our separate Return & Refund Policy.

Orders cannot be canceled once they have entered processing.
Customers must review their order carefully before completing checkout.

7. Liability

Amelia & Chelsea Boutique is not liable for:

  • Packages marked as delivered according to tracking information

  • Delays caused by carriers or customs

  • Incorrect addresses provided by customers

Customers are responsible for ensuring accurate shipping details at checkout.

8. Intellectual Property

All website content, including but not limited to:

  • Text

  • Images

  • Logos

  • Designs

  • Branding

is the intellectual property of Amelia & Chelsea Boutique and may not be copied, reproduced, or used without written permission.

9. Complaints Procedure

If you have a complaint, please contact us at:

info@ameliachelsea-boutique.com

We aim to respond within 5 business days.

10. Governing Law

These Terms & Conditions are governed by the applicable laws of Australia.

Any disputes arising from these Terms shall be handled in accordance with Australian jurisdiction.